Quartz LIMS Connector — Help

What is the Quartz LIMS Connector?

The Quartz LIMS Connector is a Microsoft Teams bot that delivers real-time laboratory notifications from Quartz LIMS directly into Teams. It bridges on-premise lab instruments and workflows with your Teams channels and personal chats so analysts, lab managers, and requestors stay informed without ever leaving the Teams app.

How Notifications Work

  1. Trigger: Your Quartz LIMS system generates a notification when a job status changes (e.g., an analysis is complete).
  2. Transit: LIMS sends the notification to the Quartz LIMS Connector service hosted in Azure.
  3. Delivery: The Connector delivers the notification as an Adaptive Card to the appropriate Teams channel or user.

Notifications can be targeted to:

  • Specific users: Targeted by email address or UPN (delivered as a personal direct message).
  • Specific teams/channels: Posted directly to a configured Teams channel.
  • All registered channels: Broadcast to every channel where the bot is currently installed.

Bot Commands

Command Description
help Show instructions and support contacts.
test Send a sample notification card to verify your connection is working.

Frequently Asked Questions

Where do I find my Tenant ID?

Your organization's Tenant ID is displayed in the welcome message when the bot is first added to a team or personal chat. It is also shown in the help response. Provide this ID to your Quartz LIMS Administrator to complete the setup.

Why am I not receiving notifications?

  • Confirm that your Quartz LIMS Administrator has registered your organization's Tenant ID.
  • Verify that the bot is still installed in the relevant team or personal chat.
  • Check that your email address in Teams matches the targeting configuration in Quartz LIMS.
  • Try sending a test command to confirm the bot is responsive.

Can I receive notifications in multiple channels?

Yes. Simply install the bot in each channel where you want notifications to appear. Each installation is registered independently.

How is my data protected?

User identifiers (email addresses and UPNs) are stored as SHA256 hashes. No clear-text identities are persisted long-term. All communication uses HTTPS encryption. You can review the full Privacy Policy at: https://www.quartzlims.com/LIMSConnector/PrivacyPolicy.html

Contact Support

For technical issues or questions, contact the team at support2@qrtz.com.